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You wouldn't let a junior staffer guess what's on an invoice line—why accept that from your technology?

In an ideal world, every supplier invoice and customer order would arrive in the exact same format, with the same fields, the same naming conventions, and perfectly accurate data. In reality? Even so-called “digital” documents are anything but uniform.

The promise of Order-to-Cash (O2C) automation is compelling: faster onboarding, touchless order processing, same/next day delivery, fewer billing errors, and improved cash flow. But realizing that promise depends on one critical foundation—accurate data from digital documents.